When traveling in Japan, your health and safety should always be a priority.
If you suddenly become ill or face a medical emergency, knowing which emergency numbers to call can make a significant difference.
Even with careful planning and precautions, unexpected illnesses or accidents can happen during your trip.
In urgent situations, contacting the appropriate emergency service can help you receive assistance as quickly as possible.
From ambulance and police services to medical consultation hotlines, here are some important emergency contacts to keep handy while visiting Japan.
119 – Ambulance & Fire Department
This service is free to call, although hospital treatment fees will still apply.
Please note that operators generally speak Japanese, so using a translation app may be helpful if you do not speak the language.
#7119 – Medical Consultation Hotline
This telephone consultation service allows you to receive advice directly from medical professionals.
Experienced doctors and nurses will listen to your symptoms, assess your condition, and advise whether you should:
- Call an ambulance
- Visit a hospital immediately
- Seek treatment at a specific medical facility
Emergency Medical Assistance Services
Japan Helpline
0570-000-911
Available 24 hours a day in English. This service can answer basic questions and provide assistance during emergency situations.
AMDA International Medical Information Center
- Tokyo: 03-6233-9266
- Osaka: 06-4395-0555
Provides medical information and support in multiple languages.
Japan Visitor Hotline
050-3816-2787
A 24-hour tourist support hotline operated by the Japan National Tourism Organization (JNTO).
Regional Medical Information Services
Tokyo Medical Institution Information Service HIMAWARI
03-5285-8181
Osaka Medical Information Service
06-6693-1199
Kyoto Medical Information Service
075-343-5022
Tips for Handling Medical Emergencies in Japan
It is highly recommended to save these emergency contact numbers before traveling to Japan as a precautionary measure.
Since many emergency services operate primarily in Japanese, consider using a translation app to facilitate communication.
Additionally, keep your travel insurance documents readily accessible, as they may help simplify administrative procedures if medical treatment becomes necessary.
Being prepared with these emergency contacts can help ensure a safer and more comfortable trip throughout Japan.
